News

New video goes hands-on with Apple’s self-service repair program

Apr 30, 2022

New video goes hands-on with Apple’s self-service repair program

The news: Parts and tools have begun shipping out for Apple’s repair program, and the contents are intense.


  • While the actual parts for your iPhone repair ship in a small cardboard box…renting the tools is a different story
  • Apple’s $49 tool kit rental, which you get for a week, ships to your door in 2 separate pelican cases…which includes screen and battery presses, a heated display pocket and fixture, screwdrivers and more

Sam’s take: I genuinely could not believe that 3 boxes showed up at my door…2 of which were giant plastic crates that looked like they fell off of a cargo plane. Not only is this incredibly intimidating, it’s a lot of stuff Apple will be shipping each customer to facilitate a repair as simple as a screen replacement. I’m going to do the actual repair later today and see how things go, but I have to be honest, I wasn’t expecting to get what is essentially the Genius Bar in the mail.