Apple says iPad mini jelly-scroll is ‘normal behavior’

The news: Apple has confirmed that there is no hardware or software issue with the display on the newest iPad mini.

  • Here’s what Apple told Ars Technica: “The “jelly scroll” issue on the 6th-generation iPad mini is normal behavior for LCD screens. Because these screens do refresh line by line, there is a tiny delay between when the lines at the top of the screen and lines at the bottom are refreshed. This can cause uneven scrolling issues like the ones observed on the iPad…the upshot is that the company doesn’t believe there is a hardware or software issue to “fix,” and that the screen apparently is the way it is”
  • Apple’s new iPad mini was just released on September 24 after being unveiled earlier this month at the ‘California Streaming’ special event

Our take: This is incredibly disappointing news. While it’s something most people will never notice, I can see it with the naked eye quite frequently on my iPad mini. And as Ars Technica also pointed out, while jelly-scroll is noticeable on many LCD displays, it appears to be more noticeable than usual on the new mini. Purchasing this device, know that this is expected functionality from Apple’s perspective and cannot be adjusted.